Terms and Conditions

In General

Ray Trueman Plumbing, Heating and Gas  owns and operate this Website. This document governs your relationship with raytrueman.co.uk. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites ,which are not operated by Ray Trueman Plumbing, Heating and Gas. Ray Trueman Plumbing, Heating and Gas has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Our privacy policy, which sets out how we will use your information. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Ray Trueman Plumbing, Heating and Gas. or its licensor’s and are protected by copyright laws and treaties around the world. All such rights are reserved by Ray Trueman Plumbing, Heating and Gas and its licensor’s. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Ray Trueman Plumbing, Heating and Gas. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Ray Trueman Plumbing, Heating and Gas..

What Others Say...

"Efficient, professional, informative, no hesitation I would definitely recommend. Excellent quality, value and reliability."

Emma , NE8

"Ray, did an excellent job. His advice was invaluable and the job was done in good time and to an excellent standard. We have no hesitation in recommending Ray for work, in fact, he is working on our parents house now."

Scott , NE4

"Ray Trueman Did a power flush to my heating system. I found him to be very professional and proficient in his work. The work took longer than he or I had expected due to unforeseen problems but Ray did not hesitate to continue until everything was complete and in good working order. I would recommend him to friends without hesitation."

Pamela, NE2

"Ray came to complete annual service on our combi boiler. Prior to coming out he telephoned to discuss suitable time and call out charge for service. Discussed intermittent issue we had been having with water temperature in shower. Ray arrived on time and found the fault quickly and efficiently and I can report the hot water is working perfectly again. More than happy with charges and will definitely use Ray services again."

Abbi, NE34

"Ray done a first class job, he was punctual honest and reliable. He gave me good honest advice and I felt no pressure whatsoever in his recommendations for the Job I asked him to complete would certainly use him again in the future. "

Garry, DH2

"Will definitely be asking ray back when the boiler needs servicing. What a nice guy."

Wendy , SR7

"This tradesman arrived on the date arranged and completed the job within the time he said at the price we had agreed. A very professional job."

Brenda and John , DH1

"Very quick response and all work completed within 2 hours (including sourcing and picking up required spare parts)."

Tom, NE12

"Ray provided me with some reassuring advice (and simple) over the phone on a Sunday evening. He came out first thing Monday morning completing the job at a good price within half an hour. Will definitely be using him again."

David , NE38

"Came when he said he would, did an extra job that wasn't originally quoted for, and left job clean & tidy. Thoroughly happy with result."

Alan, NE26

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